Done-for-you Instagram for high-ticket service businesses

Cincinnati's Instagram agency
for local brands.

Before your next client calls, they look you up on Instagram. We run yours from start to finish, from strategy and shoots to posting and reporting, so what they find earns the call. You run your business.

Local proof
30+
Local brands served
Awareness
3.6M+
Views earned
Trust
140K+
Interactions earned
Conversion
6,000+
Link taps earned
Who we’re built for
  • Med spas & aesthetics
  • Plastic surgeons & cosmetic dentists
  • Home builders, remodelers & architects
  • Interior designers
  • Real estate teams
  • Financial advisors
  • Law firms
  • B2B consultancies
  • Premium fitness studios & salons
  • Plus many more service businesses
Trusted by local brands across the Cincinnati area
Lane & Kate logo
Launch Party logo
DEFINE Oakley logo
MEAS Active logo
The Beauty Boost logo
Ombré Gallery logo
Date Cincy logo
Elaine B logo
Women100 logo
Carl's Deli logo
Atlas Systems logo
Pippi's logo
Cincinnati Skin Center logo

Your next client is already on Instagram.
The only question is what they find.

Word of mouth gets you mentioned. Before people pick up the phone, they check you out, and Instagram is one of the first places they look.

62%

of US adults aged 30 to 49 use Instagram, and so do 40% of adults aged 50 to 64.

74%

of consumers in a national survey on cosmetic procedures follow the social media of the provider they see or are considering. Nearly half say it affects whether they book.

25 min

a day watching video in the Instagram app for the average US adult user, more than Amazon Prime Video viewers spend on Prime Video.

2B

daily active users on Instagram, and time spent on the app is growing by double digits year over year, worldwide.

Attention moves over time, and right now it is here. An audience takes months to build, so the businesses that start now are the ones people already recognize when they are ready to choose.

You've built a great business.
Instagram is where they check you out before they call.

Most owners we talk to don't have a quality problem. Their work is strong and their reviews prove it. What's missing is an Instagram that shows all of that to the people checking them out.

Referrals only reach people who already know you

Word of mouth built your business, and it will always matter. It just can't reach the people your best clients haven't met yet. Instagram can, right here in the Cincinnati area.

You want clients, not followers

A big following that never books is a vanity number. The accounts that move a business are built for the handful of buyers each month who are ready to reach out.

Your Instagram undersells you

When a buyer compares you with two other names that look the same online, the account that shows the real team, the real work and the real results gets the call.

Something big is coming

New rooms to fill, a launch, a second location, a bigger team. Your audience needs to be in place before the date arrives, not after.

You tried to do it yourself

Most owners do, for a while. It holds until the business gets busy, and then posting is the first thing that slips.

The last provider posted, and nothing came of it

The posts went up and the report looked fine, but the calls didn't come. Posting was never the missing part. A plan for who the content is for, and what it asks them to do, was.

The attention is already there. Your future clients are scrolling past businesses like yours every day.

We're the part that turns that attention into booked conversations.

Real engagements.
Real numbers.

Three local businesses with three very different buyers: a membership, a considered purchase, and catering for whole offices. Every number comes from the client’s own Instagram analytics, and each story follows the path a patient, a homeowner or a client takes before they reach out: views, then profile visits, then link taps, then new customers.

Custom fine jewelry
Cincinnati metro
More than 1 in 5
profile visitors tapped through to the website in a single month, and more than 1 in 7 for three months running.
The challenge

People shopping for custom jewelry arrive overwhelmed by diamonds, metals and design choices, and unsure where to start. The brand needed content that builds enough confidence for someone to book an appointment.

What we did
  • Education carousels that make diamonds, metals and the custom process simple to follow.
  • Customer-story posts that show what a finished custom piece looks like and how it came together.
  • Two clear next steps across the account: book an appointment for custom work, or shop the collection.
Results
Awareness
53,301views across the account in a single month, on an audience of about 7,300 followers
Trust
88 savesand 43 shares on one ring inspiration carousel
10.75%engagement on a single carousel about a considered purchase
Conversion intent
160bio link taps and 865 profile visits in a single month
1,119bio link taps in eight months
The path to new customers

In eight months, 435,296 views brought 6,611 profile visits and 1,119 bio link taps. At published conversion rates for organic social, that is an estimated 8 to 27 new customers. In custom jewelry, every one of them is a considered purchase, not an impulse buy.

  1. Awareness435Kviews
  2. Trust6,611profile visits
  3. Intent1,119link taps
  4. Estimate8 to 27new customers
How we estimate this
  • Views, profile visits and link taps are measured, from the client’s own Instagram analytics, over eight months.
  • The estimate applies published conversion rates for organic social traffic to those link taps: 0.7% at the low end (Contentsquare Digital Experience Benchmark, 2026) and 2.4% at the high end (First Page Sage, 2023).
  • It is an estimate, not a count reported by the client. It leaves out walk-ins, DMs and bookings made without tapping the link, so the real number can be higher.

Six edits, six businesses.
Every one with a job to do.

Every reel we make is built for one job: get discovered, earn trust, or turn a viewer into a customer. These six are the quickest way to see what that looks like on real local businesses. Tap one to watch it.

The Scroll System.
Strategy first, then the work.

Month one, you approve a written plan for who we are reaching and what we will post. From month two, we shoot on-site, post and manage your comments and DMs. Every month, you see what brought people to your profile and what we are changing next.

Zone 01

Foundation

Who you're for, what you stand for, and what the account has to prove before a single post goes out. Audience definition, differentiators, profile and social SEO.

Zone 02

Execution

The engine that turns strategy into published work, running on a loop. Every post is mapped to an audience, a stage of the buyer's decision, and one job.

Idea Format Hook Data
Data changes the next idea
Zone 03

Performance

Twelve metrics, scored monthly against targets for your account’s stage, so a 900-follower account is not judged like a 30,000-follower one. What the data says changes what Zone 02 makes next.

Every post has a job

40%
Discovery

Reaching people who have never heard of you. Measured on views and shares.

35%
Trust

Building trust with people who are watching but not yet buying. Measured on saves and retention.

25%
Conversion

Moving warm attention to a booked conversation. Measured on link taps and click-through rate.

The mix doesn't change with your follower count. A 500-follower account and a 50,000-follower account both need all three. What changes is what "good" looks like at each stage.

Month one builds the strategy. Every month after builds on it.

1

Phase 1 · Build the strategy

Month 1 · 3-week strategy engagement
  • 60-minute onboarding strategy call
  • Full brand audit & competitor analysis
  • Audience profile development
  • Content type strategy (mapped to your business goals)
  • Custom keyword bank & Social SEO setup
  • Profile optimization (bio, highlights, link-in-bio)
  • Content calendar delivered & approved
  • Shot list prepared for first content shoot
A complete, approved strategy document and content system ready for execution
2

Phase 2 · Execute & grow

Month 2+ · Monthly execution retainer
  • On-site content shoots every 3 to 6 weeks, set by your plan
  • Content creation: Reels, carousels, statics
  • Copy & Social SEO optimization on every post
  • Content approvals & scheduling
  • Community management: comments and DMs, with inquiries sent to you
  • Monthly performance report · 12 metrics across reach, engagement, and conversion signal
  • Strategic recommendations & adjustments
  • Bi-weekly 30-min touchpoint calls
Consistent, high-quality content, with every month building on the last

Most agencies sell you an audience.
We build you a pipeline.

Followers are the easiest number to grow and the least likely to matter. Run a giveaway and you'll add a crowd of people who will never walk through your door.

We optimize for qualified conversations instead. People who saw your content, understood what you do, and reached out ready to buy. That means some months we'll show you flat follower growth and call it a win, because the DMs got better.

Believing that is the easy part. Running it every month is our job.

Chase Gianattasio
Chase Gianattasio
Co-Founder & COO

Owns growth, business development, and the strategy build that starts every engagement.

Allison Gianattasio
Allison Gianattasio
Co-Founder · Chief Delivery & Strategy Officer

Owns client delivery and creative quality, and tunes every account's strategy month over month.

Don't take our word for it.

Every quote below comes word for word from a public Google review, shortened only where marked.

★★★★★
"I have been working with Allison and Scroll media … and I've seen massive growth in my store's sales and instagram following. Allison is not only an incredible content creator, she is a true marketing partner for me and my small business."
Boutique retail owner
Indie beauty & gift · Cincinnati
★★★★★
"Every piece of content created feels so intentional and polished."
Team member
Boutique fitness studio · Cincinnati
★★★★★
"Scroll Media has been exceptional in helping me grow my business in the digital space."
Owner
Consulting services

Results vary by business, market and offer.

See all Google reviews →
100% five-star across 28 Google reviews
Recognized by & featured in
Clutch badge: Top Instagram Influencer Marketing Company, Ohio 2025
Featured on Now in the Nati, FOX19
KISS 107.1 Cincinnati
Member, OTR Chamber of Commerce
Big Brothers Big Sisters of Greater Cincinnati
Breef agency marketplace
Women100 Cincinnati
The Beauty Boost

One signature offer.
Strategy, content, performance.

Every engagement is built toward the same outcome: an Instagram that brings you the few inquiries a month that move your business.

★ Flagship engagement · Signature package

Done-for-you Instagram management

Strategy, content and performance, all handled. The strategy month builds the foundation, and the execution retainer builds on it month over month.

Phase 1 · Strategy build
$1,917 flat
Invoiced at the Strategy Presentation.
Phase 2 · Execution
From $2,975 per month
Essential: 2 feed posts and 3 story days per week, with a shoot every 4 to 6 weeks. Growth: 3 feed posts and 2 optimized story days per week, with a shoot every 3 to 4 weeks.
3-month initial engagement, then a 6, 9, or 12-month extension. Month-to-month available.
We confirm the right tier with you on the discovery call.
Who this is for

Founder-led service businesses with a high-ticket offer, in the Cincinnati metro, including Northern Kentucky, where a few of the right inquiries each month matter more than a big audience.

Book a discovery call →

We're local because we shoot on-site every few weeks. The system pays off fastest for a service business where a handful of the right inquiries each month moves the whole business.

What owners ask us
before they hire us.

These are the questions we hear most from owners deciding whether to invest in Instagram, and how we answer each one.

"Is it worth $2,975 a month?"

Our view

The better question is what one new client is worth to your business, after costs.

How we handle it

Here is the math. On Essential, the three-month start costs $7,867: the $1,917 strategy month plus two months of execution. If one new client is worth more than that to you, a single client covers the whole start, and the account keeps working for you after the first three months.

"Will Instagram actually bring in new clients?"

Our view

Your future clients look you up before they reach out, and what they find either earns the call or sends them to the next name. The numbers we watch most are saves, shares, profile visits and link taps, because each one is a step closer to someone reaching out.

How we handle it

The strategy month defines exactly who we're trying to reach before anything posts. Every post has a job, and your monthly report tracks 12 metrics from reach through link taps, so you can watch attention turn into interest. The case studies above show that path, from views to new customers.

"You've never worked in my industry."

Our view

What carries across industries is how a considered buyer decides. They watch for a while, compare a few names, and look for proof before they reach out, whether they're choosing a surgeon, a builder or an advisor.

How we handle it

Month one is research on your buyer, your competitors and what already works in your category, and you approve that plan before anything posts. The closest work on this page is custom jewelry: a considered purchase that often starts with a consultation, the same path a patient or a homeowner takes.

"Shouldn't we wait until after the launch?"

Our view

The best time to start is before you need the inquiries, because trust builds over months of posting, not weeks. Owners who start early have people already watching when the new space, the launch or the busy season arrives.

How we handle it

Month one builds the foundation: your audience profile, content types, keyword bank, profile updates and the first shot list. Months two and three are the first execution cycle, and your first monthly report arrives in the first week of month three. After that you choose a 6, 9 or 12-month extension, or month to month.

"Our last provider posted a lot, and nothing came of it."

Our view

We hear that from owners. When we pick up an account after someone else, the problem is rarely how often it posted. It is usually no strategy under the posting, content aimed at no one in particular, no next step after someone engages, or the wrong format for the goal.

How we handle it

Month one is strategy, and nothing publishes until we've presented it and you've agreed with it. You see your audience profile, the content types, and the shot list before we spend a single shoot day.

Google review "…there has not been a time when I didn’t know what was going on."Business owner, community organization.

"I don't have time for another project."

Our view

That is the reason to hand it off. When an owner tells us they don't have time, it usually means something more specific: the output hasn't been worth the input.

How we handle it

We plan, shoot on-site every 3 to 6 weeks depending on your plan, edit, write, post, and manage the community. Your part is about two hours a month, plus being around on shoot days. That includes a 30-minute check-in every other week, where approvals get batched so they don't spill into the rest of your week.

Google review "…they take on the labor of social media strategizing so that we get to focus on what we like to do…"Contemporary art gallery, Cincinnati metro.

"Will it sound like us, without looking like we're showing off?"

Our view

It has to, or it doesn't work. Local clients can tell when a voice came out of a template, and nobody books a provider who sounds like a billboard. The content that earns trust teaches, answers real questions and shows the work.

How we handle it

Your voice gets written down during the strategy month, and nothing goes live without your approval. Content reaches you five business days before it posts, with up to two rounds of edits.

Google review "Scroll media has helped my business grow, and does a great job of supporting my vision and brand."Pilates business owner.

Everything else people ask

Do I have to be on camera?

No. We can build an account around your space, your team, your product, and your process. A real face is still the fastest trust signal a local business has, and you don't need to be polished to use it. We give you talking points, not a word-for-word script, and we keep the take that sounds like you.

What does it cost?

The strategy month is $1,917, flat. Execution runs from $2,975 a month, depending on how often you post. We confirm the right tier with you on the discovery call, so the proposal holds no surprises.

Who actually does the work?

A dedicated account manager runs your account day to day, our team shoots on-site, and both founders stay involved in strategy. Allison tunes every account's strategy month over month.

How soon will I see results?

The first signals show up in your first monthly report: saves, shares, profile visits and link taps from people paying attention. Those build month over month, and that is where new inquiries come from. The case studies above show what that looks like in practice.

Do you work with businesses like mine?

We're built for founder-led service businesses with a high-ticket offer, where content leads to a booked consultation or a qualified inquiry. We shoot on-site every few weeks, so we work with businesses across the Cincinnati metro, including Northern Kentucky.

Do you work with medical, legal or financial practices?

Yes. Nothing posts without your approval, and content reaches you five business days before it goes live, so your own compliance review happens before anything is public. We plan for it from the start of the strategy month.

Do you do TikTok, Facebook, or LinkedIn?

Instagram comes first. Every strategy, shoot and report is built for it, because going deep on one platform is how we get good enough at it to move your business. If you want the same content on Facebook, LinkedIn or TikTok too, we can cross-post it as an add-on.

What happens after the first three months?

You choose a 6, 9, or 12-month extension. Month-to-month is available too.

What do you need from me to get started?

An onboarding form, a kickoff call, and access to your Instagram. We take it from there and present your strategy at the end of month one.

When they look you up,
give them a reason to call.

Book a 30-minute discovery call: a straight conversation about your business, what's missing, and whether Scroll Media is the right fit.

Not ready to talk?

Get one idea every couple of weeks.

Built Different is one email. One idea, and one thing you can actually do that week to grow your Instagram. No pitch, and no selling you anything. You will get one email to confirm, then you are set.

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